BetterResume
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Privacy Policy

Effective Date: October 15, 2024

  1. Introduction

    Welcome to BetterResume ("we," "our," "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services. We comply with various international privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) in the United States, the Lei Geral de Proteção de Dados (LGPD) in Brazil, and the Privacy Act 1988 in Australia.

  2. Information We Collect

    We collect the following types of information to provide and improve our services:

    • Personal Information: Such as your name, email address, and password, which you provide when creating an account.
    • Usage Data: Information about how you use our services, including access times, pages viewed, and actions taken.
    • Essential Cookies: Necessary for the basic functioning of our platform, including sign-in authentication and maintaining user sessions.
  3. How We Use Collected Data

    We use your information to:

    • Provide Services: Facilitate account creation, sign-in, and access to BetterResume's features.
    • Improve Services: Analyze usage patterns to enhance our platform and user experience.
    • AI-Generated Outputs: Generate personalized resumes and other outputs based on your data when you request AI assistance.
  4. Cookies

    We use essential cookies to ensure the functionality of BetterResume. These cookies help with:

    • Authentication: Keeping you signed in to your account.
    • Session Management: Managing user sessions and preferences.

    We do not use non-essential cookies for tracking or advertising purposes.

  5. Data Sharing

    We respect your privacy and do not share your personal data with third parties except in the following circumstances:

    • User-Initiated AI Requests: When you request AI-generated outputs based on your data, we process your information to provide those specific services.
    • Legal Requirements: When required by law, such as to comply with a subpoena or other legal process.
    • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of that transaction.

    We do not sell, trade, or otherwise transfer your personal information to outside parties for their marketing purposes without your explicit consent.

  6. Data Retention

    We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You have the right to delete your profile at any time, which will result in the removal of your personal data from our systems.

  7. User Rights

    Depending on your location, you may have the following rights regarding your personal data:

    • Canada (PIPEDA):
      • Access: Request access to your personal information.
      • Correction: Request corrections to any inaccurate or incomplete data.
      • Deletion: Request the deletion of your personal information.
      • Objection: Object to the processing of your data under certain circumstances.
    • European Union (GDPR):
      • Right to Access: Obtain confirmation as to whether personal data concerning you is being processed.
      • Right to Rectification: Have inaccurate personal data corrected.
      • Right to Erasure: Have personal data erased under certain conditions.
      • Right to Restrict Processing: Limit the processing of your personal data.
      • Right to Data Portability: Receive your personal data in a structured, commonly used format.
      • Right to Object: Object to the processing of your personal data.
    • United States (CCPA/CPRA):
      • Right to Know: Request information about the personal data we collect, use, disclose, and sell.
      • Right to Delete: Request deletion of your personal data.
      • Right to Opt-Out: Opt-out of the sale of your personal data.
      • Right to Non-Discrimination: Receive equal service and pricing even if you exercise your privacy rights.
    • Brazil (LGPD):
      • Access and Correction: Similar to GDPR rights.
      • Deletion: Request deletion of personal data.
      • Data Portability: Receive personal data in a structured format.
      • Objection: Object to data processing.
    • Australia (Privacy Act 1988):
      • Access: Request access to personal information.
      • Correction: Request correction of personal information.
      • Data Portability: Not explicitly defined but generally covered under access rights.

    To exercise these rights, please contact us using the information provided below.

  8. Security

    We implement a variety of security measures to maintain the safety of your personal information, including:

    • Encryption: Protecting data during transmission and storage.
    • Access Controls: Limiting access to personal information to authorized personnel only.
    • Regular Audits: Conducting regular security assessments to identify and address vulnerabilities.
    • Secure Infrastructure: Utilizing secure servers and infrastructure to prevent unauthorized access.
  9. International Data Transfers

    Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to countries outside your jurisdiction, which may have different data protection laws than your country.

    We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy, including the use of standard contractual clauses approved by the relevant authorities.

  10. Changes to the Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

  11. Children's Privacy

    Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently received personal information from a child under 16, we will delete such information from our records.

  12. Contact Information

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

    BetterResume
    Email: support@better-resume.com