A bank teller resume should show which transactions you handled, how you checked them and balanced your drawer, and when you referred a customer or exception to someone else. This example connects deposits, withdrawals, check cashing, cash transfers, and customer referrals to specific branch work without inventing a perfect balancing record.
Ethan Hayes and every employer, school, and resume detail below are fictional. The sample follows an Omaha teller with earlier paid grocery cashier experience. Replace the sample facts with your own duties, training, dates, and verified results.
Ethan Hayes
Bank Teller
(402) 555-0163ethan.hayes@example.comOmaha, NE
Summary
Bank teller with branch experience since 2023 and earlier grocery cashier work. Processes deposits, withdrawals, and check cashing under bank procedures, balances an assigned drawer, and escalates transaction exceptions. Helps customers with digital banking and refers account-opening questions to a banker.
Experience
- Process checking and savings deposits and withdrawals in the teller system, verify customer identity and transaction details under bank procedures, count cash, and issue receipts.
- Review checks for endorsements and agreement between written and numeric amounts, follow system prompts for check cashing, and refer discrepancies or transactions outside assigned limits to the teller supervisor before proceeding. (note 1)
- Balance the assigned drawer against the teller system's closing totals, recount cash and review transaction records when totals differ, and document unresolved differences for the teller supervisor. (note 2)
- Use a currency counter to verify cash bundles and complete drawer-to-vault cash transfers with a second authorized employee under the bank's dual-control procedure, recording both employees' counts.
- Ask customers what they need from a new account, refer them to a banker for product selection and account setup, and record the requested follow-up in the branch referral log. (note 3)
- Guide customers through mobile deposit and online banking features, and route login and access problems to the bank's support team.
- Processed cash and card purchases, counted change, and checked price differences with the service desk before completing transactions.
- Counted the register drawer with a shift lead at closing, compared cash with the register report, and recorded differences for lead review.
Education
Skills
Cash handling, Drawer balancing, Deposit processing, Withdrawal processing, Check cashing, Currency counters, Customer referrals, Digital banking support
- Note 1:
The check review names the details Ethan examines and the exceptions he refers for a supervisor's decision.
- Note 2:
Recounts, transaction records, and documented differences show a balancing process without an unsupported accuracy rate.
- Note 3:
Ethan refers account-opening inquiries to a banker. The bullet does not claim that he selects products or opens accounts himself.
Show the transaction and the checks behind it
“Handled banking transactions” leaves the reader to guess what you processed. Ethan names checking and savings deposits, withdrawals, and check cashing. His deposit and withdrawal bullet includes identity checks, transaction details, cash counts, and receipts. His check bullet adds endorsements, matching amounts, system prompts, and supervisor review.
These are examples of his employer's procedures, not instructions for processing a customer's transaction. Your own bank may assign different limits, checks, and approval duties. Describe the work you were trained and authorized to perform without publishing internal thresholds or customer information.
Experience
- Process checking and savings deposits and withdrawals in the teller system, verify customer identity and transaction details under bank procedures, count cash, and issue receipts.
- Review checks for endorsements and agreement between written and numeric amounts, follow system prompts for check cashing, and refer discrepancies or transactions outside assigned limits to the teller supervisor before proceeding.
Name the teller or core banking system you actually used. Ethan's sample says “teller system” only to keep the fictional example generic. Don't copy software names from a posting if you haven't worked with them. His eight skills also stay within the work shown in the bullets.
For an opening that includes wire transfers, account opening, or loan applications, check those requirements separately. Ethan's resume doesn't cover them, so a matching resume would need its own evidence for each.
Describe balancing without promising a flawless record
Ethan's balancing bullet explains what he compares, how he investigates a difference, and who receives an unresolved item. That is evidence of the process even without an accuracy percentage. “Balanced a drawer” becomes more informative when the reader can see the cash count, system total, transaction records, and follow-up.
His cash-transfer bullet shows another part of branch work: counting currency and transferring cash with a second authorized employee. Dual control is shared responsibility under the bank's procedure, so the bullet records Ethan's count rather than suggesting he runs the vault.
Experience
- Balance the assigned drawer against the teller system's closing totals, recount cash and review transaction records when totals differ, and document unresolved differences for the teller supervisor.
- Use a currency counter to verify cash bundles and complete drawer-to-vault cash transfers with a second authorized employee under the bank's dual-control procedure, recording both employees' counts. (note 1)
- Note 1:
The currency counter is tied to cash verification, while the second employee and recorded counts explain Ethan's part in the transfer.
Use a balancing rate, transaction count, or cash volume only when you can verify the figure and explain its period and meaning. A typical day's volume is different from the busiest day you remember. A branch's transaction volume is different from the volume you handled at your assigned drawer. Do not copy figures from another sample or turn routine balancing into a claim of zero errors across your entire career.
If you lack a measured result, keep the comparison, record, or escalation you actually completed. The bullet-point guide shows how to write useful evidence without adding a percentage. For monthly ledger and statement reconciliation rather than live customer transactions, compare the bookkeeper example.
Make customer service specific to the branch
Ethan's referral bullet starts with an account-opening inquiry and ends with a documented handoff to a banker. The reader can see what he learned from the customer and what happened next. It stops at the handoff rather than claiming a sale, a new account, or referral revenue.
His digital banking bullet gives customer service a second concrete setting. He helps customers use mobile deposit and online banking features and sends login and access problems to support. That shows hands-on help with a banking service while leaving account access to the team responsible for it.
Experience
- Ask customers what they need from a new account, refer them to a banker for product selection and account setup, and record the requested follow-up in the branch referral log.
- Guide customers through mobile deposit and online banking features, and route login and access problems to the bank's support team.
Some teller openings emphasize referrals or sales alongside transactions. Others combine teller work with broader banker duties. Read the actual responsibilities instead of assuming that every teller title has the same scope. If you have verified referral results, distinguish a referral you made from an account a banker later opened. Do not describe a handoff as a completed sale.
Adapt cashier experience and training honestly
Ethan's earlier cashier role supports cash handling, customer transactions, and drawer counts. It remains titled “Cashier” and stays separate from his bank employment, which begins in April 2023. The summary reflects that chronology rather than counting all his paid work as banking experience.
If you are applying for your first teller role, lead with relevant work you have already done: counting change, checking a register report, resolving a price question, or recording a discrepancy for a lead. Use the setting where it happened. Retail checkout does not become deposit processing just because the target job is at a bank. The transferable-skills guide explains how to show the connection without erasing the gap. The retail sales associate example focuses on store selling, purchases, returns, and merchandise.
Ethan lists a high school diploma and no professional credential. Employer training is not automatically an outside certification. If you completed the American Bankers Association's Bank Teller Certificate, use the exact award name and issuer. Do not rename ordinary orientation or unfinished coursework as that certificate.
Before applying, check the opening's education, prior cash-handling experience, sales expectations, schedule, and any screening requirements. Ethan's recent transactions and balancing could come first for an operations-focused role. His referrals and digital guidance could receive more emphasis for a service-focused opening. Neither version should add lending, investment advice, staff supervision, or credentials he does not hold.